Lastpass support number password#
Lastpass support number free#

I'm really not sure what was causing that, but it seems to be resolved now and I have the option to renew. Just in case the team needs to track it, the issue was that I couldn't renew my subscription, and was just getting a 'you're already subscribed' message when I tried.

Lastpass support number password#

(Ideally it would be great to have email support again in general for accessibility reasons, but I know that is less likely to change.)Īs far as my initial issue, thankfully the good old 'wait 24 hours' strategy seems to have worked. Best Password Managers LastPass Review 2023: is it safe and reliable Updated on: 07 June 2023 23 Gabriel vaait Writer Fact-checked by Paulius Masiliauskas LastPass is a great password manager.

If you're able to pass along feedback at all, it would be great to have this reworded to clarify that LastPass Premium users also do not have access to email support. BleepingComputer contacted LastPass on August 21 but received no response.

Lastpass support number free#

You're right, this was an error on my part-I checked the 'What levels of customer support does LastPass offer?' article, and was confused by 'all LastPass Free users have Basic support.' Since I'm a premium user, I didn't think this applied to me, but I can see now where I misread it. A tech news site, BleepingComputer, learned from insiders in mid-August 2022 that LastPass, a prominent password management company, had allegedly been breached. If this is a technical error or an intentional choice (hopefully not) then it really needs to be fixed for accessibility. I'm assuming this is a technical issue, but the How do I report a bug page directs me to the same menu, so here we are.Īm I missing a step here? This could definitely be my error, but I've exhausted all my ideas. (As a note, the second screenshot is after ensuring I am logged in-'LastPass User' was autofilled, but still no email options.)

All options lead me to the following menu, with no option other than 'Call Me.' I've tried 'Contact Support' at the bottom of this article, as well as the usual 'Contact Support' links on the bottom of other articles. Official support pages say that email support is available, so I'm not sure why I don't have the option.

So far, every single way I approach this, I can only contact them by phone. I need to contact support via email, I cannot contact them via phone due to my disabilities. I'm giving the benefit of the doubt and assuming it's a technical error, but I also can't submit a bug report for the same reason, so this is my best option.įor some background: I have worked in customer support for years with multiple companies, so I am well aware that contacting support can be confusing I've tried multiple workarounds with no success. I'm having a lot of difficulty contacting Support.